Terms of Services

Terms and Conditions – L'arome Perfumes

This website is owned and operated by Larome Team (hereinafter “Larome”, “we”, “us”, or “our”). By accessing or using the Laromeperfumes.com website (the “Website”), you agree to be legally bound by these Terms and Conditions. The terms “you” and “User” refer to anyone who accesses or uses the Website.

As you browse our Website, you may access linked third-party websites that are subject to their own terms of use. When using those sites, you will be bound by their specific terms. In case of conflict between these Terms and Conditions and third-party terms, the third-party terms govern use of their pages.

We may update these Terms and Conditions at any time. Changes will be posted on the Website under “Terms and Conditions”. Your continued use of the Website after changes are posted constitutes acceptance of the updated terms. We recommend reviewing this page periodically.

1. Use of the Website

• We grant you a non-exclusive, non-transferable, limited license to access and use the Website for personal, non-commercial purposes only.
• The Website and its content (text, images, videos, product descriptions, etc.) may be used only for your personal information and shopping needs.
• You agree not to copy, reproduce, modify, create derivative works from, publish, distribute, transmit, or use any content for commercial purposes without our prior written consent.
• All content, trademarks, logos, and materials on the Website are the exclusive property of Larome or our licensors and are protected by copyright, trademark, and other intellectual property laws.
• Unauthorized use of any content or marks is strictly prohibited and may result in legal action.
• To request permission to use any content, please email support@larome-franchise.com.
• You may not use the Website for any unlawful purpose or in any way that violates these terms.

2. Registration and Customer Account

• If you register for an account, you must provide accurate, complete, and up-to-date information and select a secure username and password.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Failure to provide accurate information or any breach of these terms may result in suspension or termination of your account.

3. Limitation of Liability

• You use the Website and its content at your own risk.
• The Website and content are provided “as is” and “as available” without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
• To the fullest extent permitted by law, Larome shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, goodwill, or business interruption) arising from your use of the Website, even if advised of the possibility of such damages.
• We are not responsible for any third-party software, viruses, or inaccuracies resulting from external factors.
• If you are dissatisfied with the Website or any content, your sole remedy is to discontinue use.

4. Links to Other Websites

• The Website may contain hyperlinks to third-party websites for your convenience and reference.
• We do not endorse, control, or assume responsibility for the content, privacy practices, or operation of any linked sites.
• Your use of third-party websites is at your own risk; review their terms and privacy policies.

5. User Content

• If you submit or post any content (e.g., reviews, comments, photos), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with the Website.
• You are solely responsible for any content you post and warrant that it does not infringe third-party rights or violate laws.
• You agree to indemnify and hold Larome harmless from any claims, losses, or damages arising from your content.
• We reserve the right (but have no obligation) to monitor, edit, or remove any content we deem inappropriate, illegal, or in breach of these terms.
• Unsolicited promotional material, spam, or solicitations are prohibited.

6. Orders, Payments, Cancellation, and Returns

• All orders placed on the Website constitute an offer to purchase; a binding contract forms upon our acceptance (e.g., confirmation email and shipment).
• We supply goods in quantities typical for personal/household use; we may limit quantities for promotional items.
• Payment is processed securely via available methods; we are not liable for declines due to your bank or card limits.
• You may cancel an order before dispatch by contacting us promptly at support@larome-franchise.com.
• In line with consumer protection laws, you have the right to withdraw from the contract without reason within 14 days of receiving the goods (statutory minimum). We voluntarily extend this to 90 days for most purchases to ensure your satisfaction.
• To withdraw, notify us within the period (e.g., via email to support@larome-franchise.com). Return goods within 14 days of notification; you bear return shipping costs unless the item is faulty.
• We refund the full purchase price (including standard delivery) within 14 days of receiving returned goods (or proof of return), using the original payment method.
• You are liable for any diminished value due to handling beyond checking the product (e.g., excessive use of perfumes).
• Withdrawal does not apply to personalized items, unsealed hygiene products (e.g., opened cosmetics for health reasons), or other statutory exceptions.
• For defective or incorrect items, contact us immediately—we handle complaints promptly, offer repairs, replacements, discounts, or refunds, and cover return costs for justified claims (processed within statutory deadlines).

7. Additional Legal Terms

• We may discontinue or modify the Website or any features at any time without notice.
• Either party may terminate use of the Website/account by notice (e.g., email).
• These Terms are governed by the laws of the European Union and the laws of [insert country, e.g., France / Croatia], with exclusive jurisdiction of the competent courts in [relevant location].
• If any provision is held invalid or unenforceable, the remaining provisions remain in full effect.

8. Anti-Abuse and Security

You agree not to:

• Use the Website for any illegal purpose or to violate laws.
• Employ bots, scrapers, spiders, automated tools, or any unauthorized access methods without our prior written consent.
• Attempt to bypass security measures, interfere with the Website's functionality, or overload our systems/infrastructure.
• Engage in any action that could harm the Website, other users, or our operations.

If you have any questions about these Terms and Conditions, please contact us at support@larome-franchise.com. We are committed to providing a positive shopping experience!

This version is effective as of March 08, 2026.